Learning and Assessment Kit-FNSCUS511 Develop and maintain professional relationships in financial services industry DEF ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT445 Connect and configure devices and hardware components ICTSAS436 Evaluate ICT system status ICTSAS438 Implement maintenance procedures ICTSAS441 Support ICT system software ICTSAS442 Provide first-level remote help desk support ICTSAS443 Support operating system users and troubleshoot applications ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

engineering or related environment MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MEM18003 Use tools for precision work MEM18006 Perform precision fitting of engineering components MEM18015 Maintain tools and dies MEM18055 Dismantle

procedures and programs to meet legislative requirements BSBWRK411 Support employee and industrial relations procedures Elective units BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCUS402 Address customer needs BSBRES411 Analyse and present research information If you require RPL Kits with comprehensive benchmarking

assess and control safety risks Group B SITXFIN002 Interpret financial information Group B SITHFAB014 Provide table service of food and beverage Group B If you require RPL Kits with comprehensive benchmarking

timetables

Learning and Assessment Kit-FNSCUS511 Develop and maintain professional relationships in financial services industry DEF ethics and privacy policies inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to