Self-Study Guide-HLTDET014 Repair and modify dentures and appliances TLI aggressive or abusive customers SIRXSLS004

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBMGT502 Manage people performance BSBMGT516 Facilitate continuous improvement BSBWHS503 Contribute to the systematic management of WHS risk BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness Elective units PUALAW001B Protect and preserve incident scene PUAOPE016A Manage a multi-team sector PUAFIR501B Conduct fire investigation and analysis activities PUAFIR509B Implement prevention strategies PUAOPE007B Command agency personnel within a multi-agency emergency response AHCCHM401 Develop procedures to minimise risks in the use of chemicals BSBRSK501 Manage risk BSBSUS501 Develop workplace policy and procedures for sustainability FWPCOT5201 Implement sustainable forestry practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test network security ICTNWK420 Install and configure virtual machines ICTWEB408 Ensure basic website security ICTWEB411 Produce basic client-side script for dynamic web pages ICTWEB414 Design simple web page layouts Additional electives ICTDBS403 Create basic databases ICTICT419 Work effectively in the digital media industry If you require RPL Kits with comprehensive benchmarking

Units of competency CHCMGT005 Facilitate workplace debriefing and support processes CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

This will allow the RTO to decide if the applicant will be able to successfully complete a qualification

Self-Study Guide-HLTDET014 Repair and modify dentures and appliances TLI aggressive or abusive customers SIRXSLS004Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the