Unit Knowledge Guide-TAEASS413 Participate in assessment validation Graduate Diploma Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Units of competency CHCAOD009 Develop and review individual alcohol and other drugs treatment plans CHCAOD001 Work in an alcohol and other drugs context CHCAOD006 Provide interventions for people with alcohol and other drugs issues CHCAOD004 Assess needs of clients with alcohol and other drugs issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

This is a helpful guide full of resources and Information for anyone interested to be a VET Trainer and/or Assessor

implement and review quality framework If you require RPL Kits with comprehensive benchmarking

Units of competency FNSACC512 Prepare tax documentation for individuals FNSACC603 Implement tax plans and evaluate tax obligations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-TAEASS413 Participate in assessment validation Graduate Diploma Core units BSBDIV501 Manage diversityOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner