Learning and Assessment Kit-SIRXCEG002 Assist with customer difficulties Diploma Core units BSBFIA401 Prepare financial

Core units BSBFIA401 Prepare financial reports BSBSMB412 Introduce cloud computing into business operations FNSACC311 Process financial transactions and extract interim reports FNSACC312 Administer subsidiary accounts and ledgers FNSACC408 Work effectively in the accounting and bookkeeping industry FNSACC416 Set up and operate a computerised accounting system FNSTPB401 Complete business activity and instalment activity statements FNSTPB402 Establish and maintain payroll systems Elective Units BSBITU402 Develop and use complex spreadsheets BSBITU306 Design and produce business documents BSBWOR501 Manage personal work priorities and professional development FNSACC313 Perform financial calculations FNSACC407 Produce job costing information Additional electives FNSACC411 Process business tax requirements BSBCUS301 Deliver and monitor a service to customers If you require RPL Kits with comprehensive benchmarking

Core units SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units SITXINV002 Maintain the quality of perishable items SITXHRM001 Coach others in job skills SITHIND001 Use hygienic practices for hospitality service SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others SITXWHS002 Identify hazards

Core units FNSACC511 Provide financial and business performance information FNSACC512 Prepare tax documentation for individuals FNSACC513 Manage budgets and forecasts FNSACC514 Prepare financial reports for corporate entities FNSACC516 Implement and maintain internal control procedures FNSACC517 Provide management accounting information Elective Units BSBITU402 Develop and use complex spreadsheets FNSACC408 Work effectively in the accounting and bookkeeping industry FNSINC601 Apply economic principles to work in the financial services industry FNSINC602 Interpret and use financial statistics and tools FNSTPB503 Apply legal principles in consumer and contract law Additional electives FNSTPB504 Apply legal principles in corporations and trust la FNSTPB505 Apply legal principles in property law FNSACC601 Prepare and administer tax documentation for legal entities FNSACC607 Evaluate business performance If you require RPL Kits with comprehensive benchmarking

defensible way to evaluate learner readiness

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTICT530 Design user experience solutions ICTWEB513 Build dynamic websites ICTWEB514 Create dynamic web pages ICTWEB518 Build a document using extensible markup language ICTWEB519 Develop complex web page layouts ICTWEB520 Develop complex cascading style sheets ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTSAS530 Use network tools Group O ICTNWK562 Configure internet gateways ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather

Learning and Assessment Kit-SIRXCEG002 Assist with customer difficulties Diploma Core units BSBFIA401 Prepare financialOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to