Class Activity Book-CPCCWF2002 Use wall and floor tiling tools and equipment SIF implement and monitor policy and

implement and monitor policy and procedures FNSRSK512 Assess risks FNSRSK511 Undertake risk identification If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes If you require RPL Kits with comprehensive benchmarking

roller and spray If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Using Learning Management Systems (LMS) for effective delivery and tracking

Class Activity Book-CPCCWF2002 Use wall and floor tiling tools and equipment SIF implement and monitor policy andOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the