Core units AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace AURSCA105 Sell automotive products and services AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Electives AURETR125 Test
Units of competency ICTTEN315 Determine and apply technologies within a telecommunications system ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN317 Locate
aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people If you require RPL Kits with comprehensive benchmarking
The General English program is designed to improve students English language skills for communication in common life situations as well as for travel or business contexts
equipment and machinery AUMATK013 Monitor and maintain automotive equipment AUMGLM011 Apply heavy vehicle standards AUMGQA001 Apply workplace technical quality standards AUMGTA011 Read and interpret work orders and working drawings AUMGTM005 Read and interpret engineering drawings and determine requirements AUMGTW001 Perform basic welding
Class Activity Book-CHCSAC001 Support children to participate in school age care Certificate IV Core units AURACA001 Respond toOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the